There are thousands of web hosting companies out there, but only a select few are truly able to deliver premium web hosting at affordable rates. It’s not an easy task to look for one that really has your best interest in mind. Good thing you’ve landed on this site, though, because I’m here to help you make the search a lot easier!
Have you ever heard of MidPhase?
Midphase was founded in 1998 and is headquartered in Chicago, IL. The company mainly deals with shared, reseller, and dedicated web hosting. Although already considered a veteran in the web hosting industry, it’s still a small company compared to other top names in the business.
Despite this, they continue to see a steady stream of growth and prosperity and is listed as one of the fastest growing companies in the industry, with a record-breaking growth pattern that’s faster than the industry average since its inception.
Midphase have grown from zero to more than 120,000 clients and now has over 75 employees. They are also reported to be 100% debt free, is privately held, and financially stable, so you know your website is in very reliable hands.
When I first came to know about MidPhase, I was intrigued by their slick site and attractive offerings, though. Domain registration, shared hosting, VPS, dedicated servers, and plans to start at $3.48? Sounds a little too good to be true!
MidPhase is an “unlimited everything” style web hosting provider that offers two shared hosting plans, reseller hosting, and dedicated servers.
It was enough of a hook to prompt further investigation, though, so I decided to see what else I could find. It turns out they’ve been around since 1998; that’s given them plenty of time to brush up on their web hosting plans and hardware setups. They boast a strong team and an even stronger infrastructure, but are they reliable enough to use as your main web host?
They boast a strong team and an even stronger infrastructure, but are they reliable enough to use as your main web host?
B. Plans & Pricing
Midphase is able to distinguish itself from many other web hosts by providing a wide array of web hosting packages at reasonable prices.
They currently offer shared web hosting, reseller hosting, VPS hosting, dedicated server hosting, as well as eCommerce hosting.
Midphase mostly caters to newbies who wish to build their own websites, as well as business owners who want to have a strong online presence.
A.Personal Website Hosting
This plan is perfect for those needing website hosting just for one single domain. It offers unlimited disk space and bandwidth plus provides a free domain registration and free setup.
Below, you’ll find all of their pricing tiers along with the exact amount you’ll pay (I do a comparison so you don’t have to).
This package will present 2 upsell offers during checkout. The “Stats2 Web Analytics” software which will cost $2/mo provides enhanced statistics and “Pro Attracta SEO tools” which is $14.99/year which provides “guaranteed listings in Google and 20 search engines.” I don’t think either is necessary.
This plan is perfect for those needing website hosting just for small Bussiness.It offers unlimited disk space and bandwidth plus provides a free domain registration and free setup.
C.Business Website Hosting
This “unlimited everything” plan offers a free static IP and SSL certificate which are both needed for an E-Commerce website. This plan also allows you to host unlimited domains along with unlimited space and bandwidth.
As shown above, MidPhase offers 5 reseller plan tiers with various disk space and bandwidth. These plans are as follows:
- Basic Reseller: 50GB space and 500GB bandwidth: $24.95 per month.
- Plus Reseller: 100GB space and 1TB bandwidth: $34.95 per month.
- Pro Reseller: 150GB space and 1.5TB bandwidth: $49.95 per month.
- Max Reseller: 200GB space and 2TB bandwidth: $74.95 per month.
- Alpha Reseller: 250GB space and 2.5TB bandwidth: $99.95 per month.
All plans allow you to host an unlimited amount of domains and include a brandable reseller control panel, custom nameservers, 10 SSL certificates, 1 dedicated IP address, client billing software, and full 24x7x365 customer support if needed.
Discounts are available if you are willing to prepay in advance. Prepay for 3 months, save 5% and prepay for 12 months and save 10%.
- Affordable hosting plans.
- Provides plenty of hosting options for various needs and budget.
- Offers both Linux and Windows hosting for shared hosting plans.
- Offers SSD hosting and managed WordPress hosting plans.
- Free cPanel license on higher plans.
- Free dedicated SSL certificate and website analytics on higher plans.
D. Pros & Cons
|Affordable hosting plans||Setup fees are costly for many plans|
|Provides plenty of hosting options for various needs and budget||cPanel gets more expensive as you upgrade your plan|
|Offers both Linux and Windows hosting for shared hosting plans||Requires you to upgrade to a more expensive plan if you need eCommerce support|
|Generous disk space and bandwidth allocations||Plenty of costly add-ons and extras|
|Offers SSD hosting and managed WordPress hosting plans||No free website builder|
|Use of cPanel/WHM||No user forums|
|Free cPanel license on higher plans||A little bit of learning curve in handling your hosting account|
|cPanel license is cheaper compared to the competition||Dedicated hosting plans not eligible for refunds|
|Free dedicated SSL certificate and website analytics on higher plans|
|Plenty of eCommerce features and services|
|Uptime guarantee clearly stated in their Terms of Service|
As stated in their Terms of Service, this web host guarantees 99.9% uptime for both their web servers and network. So if there’s an outage above this guarantee, trust that you’ll be reimbursed 5% for every hour your site is down, up to 100% reimbursement.
That’s enough to make you feel warm and fuzzy, right?
Midphase claims that they have 3 reliable data centers in the US.
Their infrastructure has been built and designed with the web server hosting reliability as their main focus.
Since their inception, they host data in a Tier 3 data center which provides the highest level of security, on-par with that of major banks and financial institutions.
Additionally, their data center does not require routine shutdowns for maintenance, so you know your site will be up and running at all times.
However, based on a recent uptime test I’ve conducted, I have detected 1 hour and 46 minutes downtime for Midphase in the past couple of months, with a verified uptime of 99.5%.
It’s slightly lower than what they’ve promised, but the sites are indeed hosted in a reliable hosting environment. There are a number of complaints regarding downtime issues, though, but that’s a problem that’s commonly faced by many web hosting providers.
F. Customer Support
Midphase offer 24/7 customer support, which is very important as problems with your site can arise at any time of the day or night.
With around-the-clock customer support, you know you can get the help you need as soon as possible.You can choose how you want to get in touch with them – via email, ticket system, or even through live chat.
The average wait time for the both email and trouble ticket system is five minutes, while it took about 6 minutes for a customer rep to answer my phone call.
Their customer representatives were able to answer my concerns quickly, and it’s evident that they’ve received training and were carefully chosen to do the task of assisting clients.
If you feel like you don’t need to get in touch with a customer support staff, know that Midphase also has a Support Center where you can find an extensive knowledge base that you can search through for quick answers.
Most of the commonly asked questions are already answered there, and they regularly update and add new content. It’s brimming with useful articles regarding how to properly use their service’s various functionalities. They even have Flash-based tutorials for those who prefer a more visual approach to learning various procedures.
G. MoneyBack Policy
Looking for a money-back guarantee before signing up with this web host?
Midphase doesn’t feel like you need to go there but for your peace of mind, they’re offering a 30-day money back guarantee.
So if you purchase a hosting plan with them and you decide to cancel your account anytime within the first 30 days, they’ll give you your money back – no questions asked.
Take note that the 30-day money-back guarantee only applies to initial signups.
If you wish to cancel your account after the 30-day trial period has passed or after your account has renewed, Midphase will no longer be able to issue refunds.
Other services and add-ons that are not covered by the 30-day money back guarantee include upgrades to hosting service, domain registrations and transfer, and SSL certificates.
Dedicated plans are also not eligible for the money-back guarantee. So make sure to take note of this before you sign up with them. After all, a dedicated hosting package isn’t just worth a cup of coffee. So if you’re not satisfied with their service, you have no way of getting your money back!
As our MidPhase Hosting review has no doubt enlightened you, this is a great web host. A range of host options, reliable servers, and affordable pricing make for a perfect combination. There are some issues with MidPhase’s page speeds, but other than that, there’s no reason not to check these guys out no matter your hosting needs.
They can accommodate large sites, small sites, advanced sites, and simple three-page deals. You’ll more than likely find what you’re looking for somewhere in MidPhase’s robust platform.
- Plans & Pricing
- Customer Support
- MoneyBack Policy