PlanetHoster Review; Expert Opinion After Using It For 149 Days
PlanetHoster Review; Our Expert Opinion
The idea of green web hosting has been welcomed by peoples and within few years, we have seen many green hosting companies have been booming up. If you are looking for a green web hosting for your websites, here is our PlanetHoster review for you.
Planethoster is a young web hosting company which only founded in 2007. They have more than 40000 customers worldwide and expanding the number of customers every year. Let’s look into the PlanetHoster review to know more about them
Before reading the PlanetHoster Review, lets look into the Hystoy of PlanetHoster Web Hosting. PlanetHoster web Hosting company was founded in 2007 and they are providing Domain Name Registration, SSL Certificates, and various web solutions along with web hosting services. PlanetHoster is working hard to maintain a 100% uptime for its servers and by that way, they are giving best uptime to its client websites. More than 100000 websites are hosted with PlanetHoster and they have more than 40000 customers who all are using Hybrid cloud infrastructure of planetHoster.
PlanetHoster servers are located in Montreal, Canada, and Paris, France. Their servers are highly protected by Anti-DDoS protection and anycast DNS. PlanetHoster is an ICANN accredited web hosting company and that makes them more trustable.
- Located in Montreal (Canada) and Paris (France).
- 99.9999% Server Uptime Guarantee
- 24/7 Camera surveillance / Physical Security
- TIER III System to provide multiple active power and cooling distribution. It helps to maintain 99.982% availability.
- Partnered with Arbor Network to protect your website from DDoS Attacks.
- PlanetHoster has an Own Anti-malware suit to protect client website from malware attack
- R1Soft tool for maintaining a Daily backup of your files.
Advantages Of PlanetHoster Web Hosting
- Free domain name for customers who are choosing an Annual Plan.
- 2% Cashback for every customer in every 3 months billing.
- You can choose server Locations.
- Easy to use control panels
- Auto installer for WordPress, Drupal, and PrestaShop.
- Plan customization option
- Free trial of 14 days for each plan.
Disadvantages of PlanetHoster Web Hosting
- Very Limited Packages
- Only two server locations
- High Cost
PlanetHoster Plans & Pricing
PlanetHoster has Three categories of Plans and its sub plans. Plans are named as World Platform, Multi-World Platform, and Hybrid Cloud.
World Platform Plans
World pLatform has three plans named as The World, World Plus, and World Mega. Each World Plan will give you the benefits of Unlimited SSD Storage, Unlimited Bandwidth, and Free Unlimited SSL Certificate. You can also enjoy extra perks like Unlimited emails and Unlimited Databases.
The basic plan of World Platform plans was named as The World Plan and it costs 6.04$/month. It includes one CPU, 4GB RAM and you can host only one website with this plan. The best advantage of these plans was, you can customize each plan according to your web hosting needs. There is an option to upgrade your RAM up to 24GB and CPU up to 8 CPU.
The World Plus plan includes 2 CPU, 8GB RAM, and you can host unlimited websites if you choose this plan. The customizing option is also available with this plan too. World Plus plan will cost 8.06$/month and additional enhancement of features will cost extra.
The Mega Plus Plan will cost 12.09$/month. This plan includes 4 CPU, 12 GB RAM, and Unlimited SSD Disc space along with Unlimited website hosting option.
These plans can be used as a free trial for first 14 days and if you are satisfied, you can continue their service by paying the required amount.
PlanetHoster Uptime and Load Time
Using Uptime Robot, Uptime value will be calculated for each and every web host before we are reviewing it. We will analyze overall uptime, uptime for last 30 days and for the last 24 hours. PlanetHoster offered a 99.999% uptime and it is offered by most of the web hosting companies.
After analyzing the uptime for last 149 days, we have got an average uptime of 99.989% which is very near to the uptime value they offered. Uptime is 100% for the last 30 days.
Load time of a website has a major effect on the website SEO. The importance of speed should be considered while buying a web host. A slow loading website may cause a loss of many good businesses.
We have tested the speed of PlanetHoster and the result of the Pingdom Speed Test has been given below.
The test website has very minimum files in it and it is running on WordPress. We have installed a basic WordPress theme and The page size is just 743 KB. We are not fully satisfied with the server speed since it took 2.74 seconds to load a web page with very minimum page size.
PlanetHoster Money Back Guarantee
PlanetHoster has a 14 days full money back guarantee which offers a full cash back if you cancel their service within 14 days after purchase. But it is necessary to cancel the service within 7 days to get a refund to your bank account. If you are canceling the service after 7 days of purchase, the money will be credited to you as a PlanetHoster credit.
The refund process may take maximum 14 days and within that duration, you will get your money back without losing any penny from it. But if you bought a domain or SSL certificate from them, you might have to pay for it. We didn’t get a confirmation about the exact amount deductible for the domain and SSL.
PlanetHoster Customer Support
PlanetHoster a 24/7 support only through the direct phone call. Their Chat system is not that effective and we found a long delay in their chat support. Most of the time, Chat support was not available.
They have given an option to choose from two languages. If you are familiar with the French Language, you can make benefit of it. Otherwise, you can simply choose English as your language.
The average Chat Support delay is 1 hour and 56 minutes. The phone support has an average delay of 8 to 10 minutes.
While web hosting companies with cheapest hosting plans providing a 24*7 customer support through various supporting technique, It’s not fair for a web hosting company with high-cost plans not having a stable and always available customer support features.
PlanetHoster Review: Conclusion
They are good in uptime and load time. But they lack a good customer support and if you host a website with more than 3 MB page size, you will get mad by the slow loading speed. They have to reduce the price to attract more customers or they have to make their standards even higher to compete with the other premium web hosting companies. Since it is very difficult to reach them via phone, we have to use other customer support methods and you have to be very lucky to get their chat support online.
We will not recommend PlanetHoster for our Indian visitors. It will be good for those who have a very small size website. You have many other web hosting companies to choose from this price range. BlueHost is one of the best web hosts at a very low price. But we insist you read our BlueHost Review before making a decision.
Hope you liked our PlanetHoster Review, Do share your comments in the comment box below.
- Plans & Pricing
- Load Time
- Customer Support
- Money-back Guarantee
PlanetHoster Web Hosting has a server with Good uptime, But they lack major qualities of a good web host.